At Lavie Home Shopping, your satisfaction is important to us. If you are not completely happy with your purchase, we’re here to help.

Returns

• Items may be returned within 30 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Items showing signs of use, damage, or tampering are not eligible for return.
• Certain items such as personal care, skincare, and beauty products may be non-returnable for hygiene and safety reasons unless damaged or defective upon arrival.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund as applicable.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to your original payment method within 5–10 business days.
• Shipping charges (if applicable) are non-refundable unless the return is due to our error.

Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
• We recommend using a trackable shipping service for returns.

Contact Us

For return or refund requests, please contact us at:
📧 [support@laviehomeshopping.com]